A Study on Customer Satisfaction with Pantaloons - 3949 Words

A STUDY ON CUSTOMER SATISFACTION WITH PANTALOONS CHAPTER 1 INTRODUCTION TO THE STUDY The Indian Retail Industry is the largest among all the industries ,accounting for over 10 percent of the country’s GDP and around 8 percent of the employment.The Retail Industry in India has come forth as one of the most dynamic and fast paced industries with several players entering the market. Modern retailing has emerged in India in the form of bustling shopping centres,multi-stored malls and large complexes that offer shopping,food and variety of ways of entertainment. This study mainly deals with the customer’s perception towards Pantaloons,which is a retail†¦show more content†¦M.D.Rashid Khan(2008)[3] has undertaken a study on customer perception on the marketing strategies followed by Pantaloons for brand building.This study states that a customer thinks in different ways and this is termed as consumer behaviour.A customer wants to get the full value of his/her money and full satisfaction from the product.If the store succeeds to satisfy the customer,then the store can easily form their brand image.The store should make a good strategy regarding all aspects of business. Puccinelli,Nancy.M.Goodstein,Ronald.c,Grewal (2009)[4] have undertaken a study on customer experience management in retailing:understanding the buying process.This article states that retailers greater understanding of consumers can enhance customer satisfaction and retail performance.This article seeks to enrich the understanding of existing consumer behaviour literature and suggests specific elements of consumer behaviour goals,schema etc that play an important role during various stages of consumer decision process. Ahmad Jamal,Mohammad Al-Mari (2007)[5] have undertaken a study on exploring the effect of self-image congruence and brand preference on satisfaction.This articleShow MoreRelatedStudy of Loyalty Programs1278 Words   |  6 Pagesbase for the study and given an overview of the areas where the research could be done. It has also provided me with the relevant facts. Objective of the study: Study of loyalty programs of Shoppers Stop and Pantaloons. †¢ Are these programs really effective in enhancing the customer experience. †¢ How much profitable does the loyalty programs prove to be, for a customer centric apparel retailer. Most customers hold several loyalty cards of competing retailers. Past studies looking into theRead MoreProject Report on Big Bazaar, Hubli7325 Words   |  30 Pages This project briefly covers the study of marketing in the organization. CHAPTER-2 INTRODUCTION OF THE STUDIES As a part of BBA II year III semester students Archana Shilpa of Karnataka arts College Dharwad, Department of Management Studies, has visited a Big Bazaar it’s a Multinational Company. It is placed in many cities but we did our project in Hubli. We are placed here by our trainee to acquire practical knowledge. We as students of Management Studies are very grateful to the co-ordinatorRead MoreCustomer Satisfaction at Big Bazaar†13098 Words   |  53 PagesCUSTOMER SATISFACTION AT BIG BAZAAR† CERTIFICATE GUIDE CERTIFICATE DECLARATION ACKNOWLEDGEMENT TABLE OF CONTENTS 1.INTRODUCTION 2.RESEARCH METHODOLOGY 3.REVIEW OF LITERATURE 4.PROFILE OF THE COMPANY 5.ANALYSIS AND INTERPRETATION OF DATA 6.SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 7.BIBLIOGRAPHY 8.ANNEXURE CHAPTER 1 INTRODUCTION The word Retail originates from a French-Italian word. Retailer is someone who cutsRead MoreUnderstanding Of Mpm And Measuring Improvement Essay1809 Words   |  8 PagesRESEARCH PROPOSAL Study objective: Understanding of MPM and measuring improvement in store sales . INTRODUCTION Retail enterprise is a kind of commercial enterprise with high level of competition. The success of retail business depends on how fast can a retailer recognize consumer behavior and buying pattern. Retail business must focus on the factor affecting consumer buying pattern and elements that shifts customers buying decision. Store atmospheric attributes (which include shade, lighting fixturesRead MoreBig Bazar Layout1608 Words   |  7 PagesPROJECT TITLE : A study on layout of Big Bazaar,Noida. INTROUCTION: Big Bazaar is a chain of shopping malls in India currently with 29 outlets, owned by the Pantaloon Group. It works on same the economy model as Wal-Mart and has had considerable success in many Indian cities and small towns. The idea was pioneered by entrepreneur Kishore Biyani, the head of Pantaloon Retail India Ltd.Big Bazaar, the flagship retail chain of the Future Group, is on the verge of achieving a unique milestone in theRead MoreRetailing and Big Bazaar12258 Words   |  50 Pages A Project Report on CUSTOMER PREFERENCES IN CHOOSING BIG BAZAAR, RTC ‘X’ ROADS. 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Reference Bibliography Annexure-Questionnaire DECLARATION I, KARAN VERMA student of B.COM (HON.)(2010-2013) batch studying at DAYALBAGH EDUCATIONAL INSTITUTE AGRA ,declare that the project work entitled on â€Å"CUSTOMER SATISFACTION WITH REFERENCE TO BIG BAZZARRead MoreBig Bazar vs Spencers4184 Words   |  17 Pages[pic] IISE Managerial Economics RESEARCH STUDY ON: GROUP NAME: RAPTORS GROUP MEMBERS: S.Shazan Husain, Pradeep Pandey, Sandeep Maurya, Abhishek Mishra, Anand Awasthi PGDM 1ST YEAR SUBMITTED TO: DR.SHWETA SRIVASTAVA [pic] Acknowledgement We take this opportunity to express our profound gratitude and deep regards to Dr. Shweta Srivastava for her exemplary guidance, monitoring and constant encouragement throughout theRead MoreRetailing in India – Emerging Trends Potentialities2666 Words   |  11 Pagesworlds largest industries exceeding US$ 9 trillion †¢ 47 global fortune companies 25 of Asias top 200 companies are retailers †¢ Dominated by developed countries †¢ US, EU Japan constitute 80% of world retail sales. †¢ Biggest player in India is Pantaloon Retail India Limited. Percentage of Organized Retail USA - 85% Taiwan - 81% Malaysia - 55% Thailand - 40% Brazil - 36% Indonesia - 30% Poland - 20% China - 20% India - 3% Retailing – Indian scenario: The retail sector in India is highly fragmentedRead MoreA Study If the Differentiation Strategies Among Retail Chains8980 Words   |  36 PagesA study of the differentiation strategies among retail chains (Project work towards partial fulfilment of assessment in the subject of Service Marketing) Submitted by: Submitted to: Akshay Vasishtha Dr. Archi Mathur Roll Number - 671 Asst. Professor Semester- V Faculty of Management National Law University, Jodhpur Summer Session (July-November 2011) TABLE OF

Big movie Free Essays

The movie Big which starred Tom Hanks is about a thirteen-year old boy named Josh who wished that he were already an adult after he was refused from one of the rides at a fair because he did not make the height limit. He wakes up one morning to find out that he was already all grown up. He rushes out of the house after scaring his Mom who does not recognize him. We will write a custom essay sample on Big movie or any similar topic only for you Order Now With the help of his friend Billy, he gets a job at a toy company and begins going through the life of an adult. Toward the end of the movie he realizes how much he misses being a kid. He wishes that he were a kid again and returns home to his mother. First of all, Big is a fantasy film. In real life, nobody could grow overnight like what happened to Josh without supernatural intervention like the Zoltar wishing booth which helped Josh make his wish come true. While watching the film one could not but help wonder if Josh might be dreaming. Toward the end of the film, one realizes that the young boy was not dreaming at all when he slowly turns back into the thirteen year old boy right before the eyes of his girlfriend Susan whom he met at the toy company. In spite of it being a fantasy film, the movie which is all about growing up was able to focus on one aspect of adolescence which is getting attracted to the opposite sex which is one reason for Josh’s desire to be all grown up. He becomes attracted to a young girl whom he tries to impress by attempting to get on one of the rides at the fair. Another aspect of adolescence that was featured in the film is the desire of teenagers to free themselves from being a kid and have freedom from their parents. Just to give the impression that he was all grown up Josh lied to his crush when he told her that he was all by himself at the fair. When Josh saw his crush, he got rid of the funny shark hat he was wearing just so he would not look funny in front of his crush which is what teenagers Josh’s age would normally do. Another important aspect of adolescence is the rate by which girls mature compared to that of boys. It’s a known fact that girls mature faster than boys. This was shown in that scene in the film where the grownup Josh brings his girl to his apartment which he shares with Billy. The girl expects to see a man’s room but instead she sees a room full of toys. The girl expects to have Josh make love to her the whole night but they end up jumping up and down on the trampoline. This slow rate of maturation on the part of the boys was also shown in that scene wherein his boss caught Josh playing with one of the toys at a toy exhibit and how Josh and Billy spent the former’s first pay on fun things rather than on more important items like clothes and food. The movie was able to depict the pain of leaving behind childhood things on the part of the boys. In spite of having achieved success in his present position in the toy company, Josh suddenly felt a longing for the days when he was still thirteen years old. The movie shows him going back to his home town where he sort of envies two boys who were playing ball, his crush riding in the car with her boyfriend as well as with her other friends, and his school mates who were having fun with their picture being taken in front of the school. Because of the uncontrollable desire to be thirteen again he explains to his surprised girlfriend that he was a thirteen year old boy trapped in a man’s body. This desire to go back to who he was before reaches its peak when during a presentation he walks out of the room, goes to his hometown and becomes the thirteen year old Josh again after putting in his wish in the Zoltar machine. The movie was able to depict the process of growth when boys, particularly go through the stage of adolescence. This was depicted in that scene when Josh stopped going out with his friend Billy because he wanted to spend more time with his girlfriend especially after he had his taste of first kiss and sex. Josh also discovers the importance of being responsible especially in the performance of one’s job and the use of money. Tom Hanks did justice to the role of Josh who was acting as a kid in man’s body. The actor was able to portray the innocence of Josh as he gradually discovered the things that grownups go through. The movie also had its funny moments too. There was that scene in the company party wherein Josh wore a funny looking tuxedo. As he tasted the food he was acting like a kid who just picks up the food without caring about what the other guests would say. Of course, the scene wherein Susan’s former boyfriend was presenting his new idea for a toy was funny too. While the presentation was going on, Josh was not able to resist the temptation of tinkering with the toy building that was supposed to transform into a robot. Since the movie is about the pains of growing up, counselors may use some scenes from the film for giving advice to troubled teenagers and their parents. For example, there are teenagers who think that they can grow up overnight just like what happened to Josh. Counselors can cite what happened to Josh to explain to them that growing up is a gradual process and is not easy to do. One of the things that growing up involves is giving up things like toys and spending a lot of time with one’s friends and making discoveries in life. To parents who are worried that their thirteen year old son is developing feelings of attraction, the counselor can use the movie to help the parents understand that it is but natural for boys who are as old as Josh to develop those kind of feelings. Sometimes parents are worried that their son or daughter is still acting like a child even though he or she is already a teenager. The movie can help parents understand that sometimes mental age and physical age do not always travel down the road at the same pace as what happened to Josh who still continued like a kid in spite of being aware that he had already become a man. Overall the movie was not only entertaining but educational as well. References Mannheim, Jennifer. (2008). Puberty and Adolescence. Medline Plus. Retrieved from http://www. nlm. nih. gov/medlineplus/ency/article/001950. htm. How to cite Big movie, Papers

Essay in Support of the Electoral College free essay sample

My change of opinion started when learned the details of the origins of the Populist party. Arising in the late 1 9th century, the Populists were a grass- tots political party comprised mostly of discontented southern and western farmers. Among other issues, the Populists were known for two key things: the free, unlimited coinage of silver and public ownership of railroads and communications. (www. Americanization rules. Com/unit/docs/ Popularity. PDF) The Populist party supported candidate James Weaver in the election of 1892.Weaver was only able to gain 22 electoral votes and just over 1 million popular votes, a small piece of the pie but a sizable piece; 22 electoral votes could easily win or lose a presidency, even by todays tankards. Now, back to the main issues supported by the Populists: the free, unlimited coinage of silver and public ownership of railways and communications. In my opinion, these two issues were extremely bad ideas for the nation, especially one generation out of fighting the Civil War. We will write a custom essay sample on Essay in Support of the Electoral College or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Like many things in our system of government, the Electoral College is far from perfect. Many electors decisions are now swayed by what is best for the party or the individual state rather than the nation as a whole. However, the Electoral College is, by my opinion, far better qualified to render a decision on electing the countrys president than the masses. During this last presidential election, l, personally, was appalled by the lack of information voters had, hush causing votes cast without consideration to the repercussions in the management of this nation.It seemed that people only cared about what they were going to get, personally, and not what was best for the nation as a whole. Philosopher John Locke determined that human beings, although equal, are inherently selfish. That is why we have the need to be governed. Without a qualified electoral representative to carefully weigh the important decision on choosing an executive leader, an election could be vulnerable to mob rule, allowing any rabble rouser to take control of the presidency.